Our wood and stone books are made to order and will be will be dispatched within 7-10 working days.

Customs & Duty Charges

Customs and duties charges are not included and remain the responsibility of the recipient when purchasing in Great British Pound (GBP £).


Merchandise in a new and saleable condition may be returned for exchange or refund within 28 days of purchase. Items must be accompanied by the original documentation. This does not affect your statutory rights.

Please contact us with your order number if you would like to start a return.

Please ensure that all barkandrock.com returns are sent to Bark & Rock, Unit 1 Delf House, Pool Close, KT8 2HW and are handled by an insured carrier. Bark & Rock cannot be held liable for any returned items that fail to arrive. Bark & Rock will not be liable for any customs or duties charges incurred when returning goods. 

Any goods that are returned outside of the return period, damaged or worn or sent without the original documentation will not be accepted and will be returned to the customer.

Customer Service

  • Email: hello@barkandrock.com
  • Tel: +44 (0)20 3968 2090